PRIVACY POLICY
1. Introduction
2. Data Collected
- Name and contact details (such as email address, phone number)
- Address
- Date of birth (for coaching registrations or safety)
- Records of enquiries, feedback, or correspondence
- Information provided when booking services, attending events, or subscribing to newsletters
- User journey and website analytics (via cookies and tracking technologies)
- Automatically collected data (e.g., browser type, IP address)
3. How We Use Your Information
- To respond to enquiries and provide requested services
- To process bookings, registrations, and payments for coaching or events
- To improve website functionality and user experience
- For direct marketing if you have consented (e.g., updates, newsletters)
- To comply with legal and regulatory obligations
- To analyse website usage and performance through cookies and analytics
4. Cookies
Our website uses cookies to collect information about your browsing behaviour. This helps us improve site usability and tailor content. You may choose to disable cookies via your browser settings. See our Cookie Policy for more details
5. Sharing Your Data
- With trusted third-party service providers who assist us in running our business and website (e.g., website hosting, analytics)
- With event organisers, payment processors, or regulatory authorities if required
- Where necessary to safeguard health or fulfil a legal obligation
Any external partners are required to maintain confidentiality and comply with data protection regulations
6. Data Security
We have implemented robust security measures to protect your personal information from unauthorised access, misuse, or disclosure. This includes encrypted data transmission, secure servers, and restricted access controls
7. International Data Transfers
Most personal data is stored on servers within the UK. Where information may be processed or transferred outside the UK/EU, we ensure adequate safeguards and contractual protections are in place
8. Your Rights
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request erasure of your data (subject to legal requirements)
- Object to or restrict processing
- Withdraw consent for direct marketing at any time
9. Data Retention
We only retain your personal data for as long as necessary for its intended purpose or as required by law